ESPRIT Club EN

Terms and conditions of the “ESPRIT Club” Program


The Program “ESPRIT Club” (henceforth called “the Program”) is a loyalty program, which enables the clients of the official ESPRIT stores to use special privileges, described in “Levels of the Program” in the current Terms and conditions.

Organizer: The Program is organized and handled by “Apparel” EOOD, UIC 131209112, with registered office and address of general management 1618 Sofia, 85 Bratia Bukston Blvd., 2nd floor; “Apparel Retail” EOOD, UIC 200935807, with registered office and address of general management 1618 Sofia, 85 Bratia Bukston Blvd., 2nd floor; and “Apparel Varna” EOOD, UIC 175259014, with registered office and address of general management 1618 Sofia, 85 Bratia Bukston Blvd., 2nd floor (henceforth called “Organizer”). The current Terms and conditions of the Program are published on a special webpage on the website of the Organizer – http://www.espritbg.com/?action=info . The Organizer is entitled to change the Terms and conditions of the Program and each change will be announced in the official stores of ESPRIT, on the website of the Organizer – http://www.espritbg.com, as well as communicated to the participants in the Program in a newsletter or SMS. The current Terms and conditions are valid only for clients of the ESPRIT stores operated by the Organizer.

Participants: A participant in the Program is any person over 14 years, who has filled in a registration card, immediately after they have made a purchase at any of the official ESPRIT stores at Bulgaria Mall, The Mall, Burgas Plaza and Mall Varna.

Registration card: In order to join the program, the clients of ESPRIT must fill in a registration card with their accurate personal data:

  • Personal and family name
  • Mobile number
  • City (of residence)
  • E-mail address
  • Date of birth

The clients who refuse to give any of the required data in the card cannot participate in the Program.

Awareness of the participants: Everything associated with the Program will be communicated to the participants through at least one of the following ways:

  • Via SMS;
  • Via newsletter;
  • In the official stores of ESPRIT.

Levels of the Program:

1st Level – “BRONZE”: Provided to the clients who want to participate in the Program, where after their purchase in any of the official ESPRIT stores they fill in a registration card. Privileges in this level:

  • Participation in club events of ESPRIT, including “VIP DAYS”* and “Private Sale”**;
  • Subscription for newsletter and SMS;
  • Accumulation of the sum of each purchase on the participant’s balance, which provides the opportunity for moving to level “SILVER” after reaching a certain amount;
  • Condition for moving to level “SILVER”: Any participant, who has made purchases for over BGN 1000 in a period of 12 consecutive months, beginning with the registration date in the Program, moves to level “SILVER”.

If a participant in the Program has not exceeded the amount of BGN 1000 for the abovementioned period, the amount of the balance resets to zero and a new 12-month period begins under the same conditions

NB: Within one purchase, regardless of its value, moving up is possible with only one level.

2nd Level – “SILVER”: Provided to the participants in the Program, when they have made purchases in the official ESPRIT stores for the amount of over BGN 1000 in level “BRONZE” in the period of 12 consecutive months, beginning with the registration date in the Program. Privileges in this level:

  • 10% discount for purchases of non-discounted items in the official ESPRIT stores;
  • Participation in club events of ESPRIT, including “VIP DAYS”* and “Private Sale”**;
  • Subscription for newsletter and SMS;
  • Reservation of items up to 48 hours with no need for a deposit;
  • Accumulation of the sum of each purchase on the participant’s balance, which provides the opportunity for moving to level “GOLD” after reaching a certain amount;
  • Condition for moving to level “GOLD”: Any participant, who has made purchases for over BGN 2000 in a period of 12 months, beginning with the date of transition to level “SILVER”, moves to level “GOLD”.

If a participant in the Program has made purchases for the amount between BGN 1000 and BGN 2000 in a period of 12 months, beginning with the date of transition to level “SILVER”, they stay in the same for the next 12 months. If a participant in the Program has not exceeded the amount of BGN 1000 for the above-mentioned period, the amount of the balance resets to zero and they return to level “BRONZE” under the conditions of the level.

3rd Level – “GOLD”: Provided to the participants in the Program, when they have made purchases in the official ESPRIT stores for the amount of over BGN 2000 in level “SILVER” in the period of 12 months, beginning with the registration date in the Program. Privileges in this level:

  • 20% discount for purchases of non-discounted items in the official ESPRIT stores;
  • Participation in club events of ESPRIT, including “VIP DAYS”* and “Private Sale”**;
  • Subscription for newsletter and SMS;
  • Free length correction, when it does not affect the style of the garment;
  • Reservation of items up to 48 hours with no need for a deposit;
  • Accumulation of the sum of each purchase on the participant’s balance, which provides the opportunity for staying in level “GOLD” after reaching a certain amount;
  • Condition for staying in level “GOLD”: Any participant, who has made purchases for over BGN 2000 in a period of 12 months, beginning with the date of transition to level “GOLD”, stays in the same level for the next 12 months.

If a participant in the Program has made purchases for the amount between BGN 1000 and BGN 2000 in a period of 12 months, beginning with the date of transition to level “GOLD”, they return to level “SILVER” under the conditions of the level. If a participant in the Program has not exceeded the amount of BGN 1000 in a period of 12 months, beginning with the date of transition to level “GOLD”, the amount of the balance resets to zero and they return to level “BRONZE” under the conditions of the level.

Any participant can benefit from the privileges of each level only after identifying themselves with their personal ID card on the cash desk in any of the official ESPRIT stores. If the participant refuses to identify themselves, the employees of “Apparel” EOOD, “Apparel Retail” EOOD and “Apparel Varna” EOOD have the right to reject the participant of benefiting from their privileges.

Special Campaigns: The special campaigns are valid for each ESPRIT customer. If a participant in the Program makes purchases during the special campaigns, they may choose to take advantage of the conditions of the special campaigns or those of the Program. The sums of the purchases during the special campaigns are not accumulated on the participant’s balance.

Protection and storage of personal data: “Apparel” EOOD, “Apparel Retail” EOOD and “Apparel Varna” EOOD are registered as Administrators of personal data according to the Law for protection of personal data (henceforth called “LPPD”), which guarantees the security of the provided personal data and confirms that they will not be used or given to third parties, unless this is mandatory under a regulatory act, by written request of the court or other competent government authority.

With filling in the registration card, the participant accepts the Terms and conditions of the Program and authorizes the Organizer to collect, process and store the provided personal data in accordance to the LPPD. With the acceptance of the Terms and conditions of the Program, each participant authorizes the Organizer to use the provided data for the purposes of the Program, marketing researches, notification of updates and sending promotional materials. The provided data can be processed by the Organizer until the participants request to terminate their acceptance.

If the participant wants to terminate their subscription for messages and/or information in relation to the Program and the activities of the Organizer, they can request termination via any of the following ways:

  • Via mail to news@espritbg.com;
  • Via unsubscribing in any of the received newsletters;
  • Via sending SMS to short number 1909, containing a key word “STOP Z” (BGN 0.25 for all mobile operators).

After the participant requests the termination via any of the above-mentioned ways, they will stop receiving messages and/or information within 5 working days after the request.

If the participant wants to terminate their involvement in the Program, they can request termination by sending mail to e-mail address news@espritbg.com from the address, with which they are registered in the Program, and provide all data filled in the registration card. After the participant requests termination for involvement in the Program, their account, together with all data and amount on balance will be deleted within 10 working days after the request.

Additional conditions: In all matters related to the implementation of the program, the participant may address the Organizer of the Program, who should take appropriate action within a reasonable time period and inform the participant via any of the ways specified in these Terms and conditions.

*“VIP DAYS”: With this privilege the participants in the Program are able to use a special discount when buying items of a new collection for a certain period of time in the beginning of Spring/Summer and Fall/Winter seasons.

**“Private Sale”: With this privilege the participants in the Program are able to benefit from a special discount before the start of the seasonal sale.

18.10.2016

NB: Last changes in the Terms and conditions of the Program from 01.02.2017 and 13.02.2017:

  • Short number 19191 is changed to 1909.
  • The price for sending a key word “STOP Z” to 1909 is BGN 0.25 for all mobile operators.
  • Special campaigns.